FAQs


Can I Get Tickets Delivered, At My Place ?
Yes, for home delivery of tickets, please call at 9540006610 and you will get the tickets delievered at your doorsteps.
What If I Am Not Available At The Place Of Delivery , What Happens To My Tickets ?
If you are not available at the place of delivery, the delivery boy shall drop the "Drop Card" at your doorstep. Please call back on the number mentioned on it.
Do You Cancel Home Delivery Tickets ?
Home delivery tickets cannot be cancelled, refunded or exchanged.
How Do I Register To Become An Online Member ?
If you haven't registered already - just click on the REGISTRATION Link on the home page. You will need to fill out a simple form and submit the same. You automatically get logged into the site as a member, once you key in your exclusive user name and password.
What Are The Benefits Of Becoming An Online Member ?
You can become an online member by simply registering on the site. Once you complete the process your unique user name and password will be your key to a whole host of benefits! As an online member you can enjoy the privilege of:
Participating in online contests that can win you great goodies.
Receiving the fortnightly STAR X E-Newsletter - This gives you all the juice, the movie gossip, the latest at STAR X, cool contests and a whole lot more
The best part of all - you get all of the above absolutely free, so Get cracking, register now!
Can I Book Tickets In Advance For A Forthcoming Movie ?
Yes, you can book tickets in advance for movies that will start playing the following week (from Friday). These movies will be listed under the Next change section. All you have to do is click on your preferred show timing for a particular movie to start the booking process and you will get the tickets at your door steps.
Can I Select My Own Cinema Seat ?
Yes,you can book tickets through internet., you can select your seats.For further assistance, please call at this number--9540006610.
How Do I Find Out A Film'S Running Time ?
The running time for most films will be displayed in the MOVIES section. This can be accessed from the movie navigation bar on every page on the site.
After Booking The Tickets Through Home Delivery Or Through Internet
If I Get Late What Would Happen To My Tickets?
Once your purchase has been confirmed, your admission is held for you until the start of the performance time as published, and will not be sold to another customer.
How Do I Contact Star X Office ?
You can check the addresses on the contact us page and call for the relevant person.
If I Book My Tickets Online Through Credit Card Is It Necessary To Carry The Credit
Card At The Time Of Collecting The Tickets From The Box Office ?
Yes,this is necessary to carry the credit card at the time of collecting the tickets for confirmation.
Can I Do The Internet Booking ?
YES, you can. Simply log on to *starxcinemas.com*, and choose your location under Buy tickets online section and get started.
Do I Have To Register For Internet Booking ?
No, Registration is optional. You can also buy your tickets without being a member.
How Can I Make An Internet Booking ?
After you select your location under Buy tickets online section, you値l be taken to another page where you can Preferred movie and date. After selecting movie and date, you値l see a list of shows available for the movie and date you致e selected. After you choose you preferred show, you can choose the number of seats. Then by clicking on Choose seats, you値l be able to choose your preferred seats. After choosing seats, click on Pay now button in Instant order summary on the top right section of the page. At last, you値l be taken to the Payment Page, where you can enter your payment details and book the tickets. Once booking is done, you can print your tickets. You値l also be Emailed your tickets and a booking id will be sent to you on your Mobile by SMS. You can present the Booking id in the printed ticket or in your Mobile phone at the Cinema Box Office, and collect your tickets.
How Secure Is Internet Booking ?
Our payment system is verified by Entrust, Visa and Master Card as well. There痴 no threat to your private information provided to us.
How Do I Select My Seats In Internet Booking ?
After you select your preferred location, movie, date and cinema, you can select the number of seats. After that, you値l be taken to the seat layout of that cinema. On the seat layout page, you can choose your preferred seats.
What Will Be The Mode Of Payment In Internet Booking ?
We have plenty of options for you to pay for your tickets. You can pay by Credit Card, Debit Card, Net Banking, and mobile. If you have any gift voucher, then you can also enter your Gift Voucher number to pay for your tickets.
Can I Get My Booked Tickets Home Delivered ?
Yes, For Home Delivery of your tickets, you can call us on 9540006610 and book your tickets, and ask for Home Delivery of the tickets.
Can I Get The Confirmation Of My Booking ?
Yes, after you buy your tickets, you値l be taken to the Confirmation page, where you can view your order summary. You値l also get an Email including your ticket. You値l also get an SMS with your booking id.
I Have Booked My Tickets But Have Not Got Any Confirmation ?
When a booking is confirmed, an email is automatically sent to you with the booking details. If you so choose, an SMS can also be sent to your mobile phone. In the rare case that you do not receive the email or SMS, you can check for the booking details on the website, if you are a registered user. Alternately, call our helpdesk on 022-39895050
How Can I Get My Confirmation Number To Obtain My Tickets ?
After you pay for your tickets, you値l be taken to the Confirmation page, where you can view your order summary. You値l find a unique booking id there, you can take the printout of the page. Also, when you pay for tickets, you can enter your Email id and Mobile no., you値l be confirmed about your bookings via Email and SMS as well. So, if you have not got any confirmation, then there are chances that you might have entered wrong Email id or Mobile no. Your Email or Mobile inbox also might be full, because of which you are not getting your confirmation.
What Will Be The Procedure To Get The Booked Tickets From The Counter ?
You have to present your Booking id to the Ticket counter of the cinema.
Can Debit Cards Be Accepted For The Payment ?
Yes, we have plenty of options for you to pay for your tickets. You can pay by Credit Card, Debit Card, Net Banking, and mobile. If you have any gift voucher, then you can also enter your Gift Voucher number to pay for your tickets.
I Was Making A Booking But After Providing All My Credit Card Details My Internet
Got Disconnected Or Suddenly System Got Hanged. How Can Confirm About My Booking ?
No worries. If you have made a successful transaction, you値l get a confirmation via Email and SMS.
What Are The Charges For Internet Booking ?
BookMyShow currently charges a minimal convenience fee (per ticket) for a booking. These charges can be maximum of Rs.15 per ticket.
Can I Cancel My Booking ?
Sorry,once you have booked your tickets,you cannot cancel your booking.